Hued

Support

Email gencay.coskun.en@gmail.com and you will get a reply from a person.

How do I get my entries out?

Settings → Your data → Export backup (JSON) for a file you can restore from, or Export spreadsheet (CSV) to open in Numbers or Excel. Both are free and always will be.

I got a new iPhone. Where is my journal?

If automatic backup was on, install Hued, sign in to the same iCloud account, and your backup will be there. Otherwise, use Restore from backup in Settings with a JSON file you exported earlier.

I deleted an entry by accident

Settings → Your data → Recently deleted. It waits there for 30 days.

Why does Insights say “not enough data yet”?

Because it is being honest. Hued will not show you a pattern it cannot stand behind. It needs at least 14 entries overall, and for any activity, at least 5 days with it and 5 days without. Tap the ⓘ on the Insights screen to read the full method.

Is Hued Pro a subscription?

No. It is one payment. It never renews, and you will never be charged again.

The streak is stressing me out

Settings → Show streaks → off. Nothing else changes and all your entries stay.